Responsible Gaming and Self-Exclusion

Recognising the Risks of Gambling

Online gambling is meant to be entertainment, but it carries a real risk of pulling people in further than they planned. The first step toward catching a problem early is being honest about whether the behaviour has shifted from fun to compulsive. For most players, gambling stays in the “harmless hobby” lane — but keeping an eye on your own habits is what keeps it that way.

Our Approach to Safer Play

We see gambling as a leisure activity, not a way to make money — and we run the platform accordingly. The whole environment is built to be transparent and safe, with proper protection for users at every stage. Knowing addiction risks exist, we back our players in keeping their gaming on the side of enjoyable and under control.

Practical Tips for Responsible Gambling

To stay in charge of how you play, the points below are worth keeping in front of you:

1. Treat playing as a hobby for kicks, not as something you feel you have to do.
2. Set time and budget limits before you start a session — not after you’re deep in.
3. Only stake money you’d be genuinely fine with losing.
4. Don’t chase losses, and steer clear of stakes that feel too big.
5. Stay away from gambling when you’re tired, stressed, or under the influence of alcohol or drugs.

Tools That Help You Manage Play

Inside your account, you’ll find built-in tools that track how much time you’re spending on the site and how much money’s gone through your balance. If gambling stops feeling like a good time, you can request a temporary block on your account — or a permanent one — by reaching out through our contact channels.

Self-Exclusion Option

If things slip past the point where you feel in control, the platform offers voluntary self-exclusion. You can shut yourself out of the service for anywhere from 6 months up to 5 years, or permanently — whichever fits what you actually need right now.

How to Activate Self-Exclusion

The restriction kicks in once it’s confirmed by our support team. If you run into any trouble accessing the option or the self-exclusion doesn’t activate properly, get hold of our team straight away so we can sort it out for you.

Protecting Children

Gambling for anyone under 18 is strictly off the table, and the same goes for people with cognitive impairments. If you share a device with a minor, please double-check that they can’t reach your account — even by accident.

Support Resources in the UK

The organisations below offer free help and support to anyone dealing with gambling-related issues:

• GamCare: the UK’s leading provider of free information, advice, and counselling for gambling harm, with a 24/7 helpline on 0808 8020 133.
• GAMSTOP: a free national self-exclusion scheme that blocks access to every licensed UK gambling site for 6 months, 1 year, or 5 years.
• Gambling Therapy: a worldwide service providing emotional support and practical advice to people affected by problem gambling.
• BeGambleAware: an international information and signposting service for anyone struggling with gambling issues.

If life throws something difficult your way and you need backup, these resources are open round the clock. We strongly encourage anyone who needs help to reach out — and to keep play balanced and responsible at all times.